Description
Poly EncorePro 320 Headset – Stereo, QD (214573-01)
Poly EncorePro 320 Headset – Yes, you can have it all in a contact center headset—for your workers, customers, and budget. The Poly EncorePro 320 gives your call teams headsets created for all day comfort, reliability, acoustic protection and voice optimization. So, they can perform at their best throughout their shifts. Better yet, your customers get more clarity, thanks to noise canceling. Your accounting and IT departments are happy knowing that these headsets come from a renowned company. Get more reliability, a better customer experience, a healthy bottom line and exceptional value..
- Flexible noise-canceling microphone boom
- Unique dynamic mute alert (USB only)
- Acoustic protection with G616 and TWA (USB only)
- Soft, replaceable ear cushions and lightweight design
- Inline call control for easy volume adjustment and muting (USB only)
Benefits
- Give your teams and customers high quality audio with a flexible noise cancelling microphone
- Create better and clearer conversations with voice-optimized frequency response
- Benefit from the only dynamic mute alert in this class of headsets, which verbally signals agents instantly if they’re speaking while muted (USB only)
- Enable your flexible workforce with the features they need and use every day, like Quick Disconnect (QD) tested to more than 30,000 cycles
Find the Sweet Spot
The call center is your front line of customer support. Give teams everything they need to shine, in a headset that hits the sweet spot between quality and affordability. All-day comfort. Total reliability. Acoustic protection and voice optimization. Noise cancelling so customers hear clearly. And exceptional value. The Poly EncorePro 320 is good for workers, callers and your bottom line. Make the most of every call—and your investment.
All Poly USB contact center solutions are compatible with the most popular voice platforms – we just work. Poly solutions provide excellent audio quality for you and your customer – no matter your platform of choice.
POLY ENCOREPRO 320 TECHNICAL SPECIFICATIONS
SLR
- +10 ± 4 dB
FREQUENCY RESPONSE
- 200Hz to 6.8kHz
MICROPHONE
- 4 mm unidirectional noise cancelling microphone
DYNAMIC MUTE ALERT
- USB versions only
RLR
- Mono 0dB± 4 dB, Stereo 6dB ± 3dB
FREQUENCY RESPONSE (DYNAMICALLY SWITCHES)
- 200Hz to 6.8kHz telecom mode, 50Hz to 8KHz multimedia mode
MAXIMUM ACOUSTIC OUTPUT
- <118 dBSPL A-weighted
ADVANCED AUDIO PROTECTION
- USB versions only (G616, Daily Noise Exposure)
DRIVER DIAMETER
- 28 mm
DRIVER IMPEDANCE (OHM)
- 32 Ohm
INLINE CONTROLS
- USB version only (call control, volume up, volume down, mute)
INLINE INDICATORS
- USB version only (red mute on, green in call)
INLINE TONES
- USB verisons only with button presses
EAR CUSHIONS MATERIAL
- User replaceable foam on fold flat receivers
APPLICATIONS
- USB versions only Plantronics Hub for Windows and MacOS
| Connectivity Technology | Wired |
| Sound Mode | Stereo |
| Impedance | 32 Ohm |
| Minimum Frequency Response | 50 Hz |
| Maximum Frequency Response | 8 kHz |
| Noise Canceling | Yes |
| Sound Pressure Level | 118 dB |
| Interfaces/Ports | |
| Host Interface | Quick Disconnect, USB-A, USB-C |
| Earpiece | |
| Earpiece Design | Over-the-head |
| Earpiece Type | Monaural |
| Driver Size | 1.10″ |
| Microphone | |
| Microphone Design | Boom |
| Microphone Technology | Noise CancellingUni-directional |
| Physical Characteristics | |
| Form Factor | Supra-aural |
| Other Information | |
| Product Family | EncorePro 300 |
Additional Information
Stock Available Onehunga: |
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